Lifeline
Federal Law and state lawmakers believe that every person in America should have access to quality, affordable telecommunications service. In fact, they’ve created a system to do just that.
If you participate in programs such as Federal Public Housing Assistance or Section 8, Low Income Home Energy Assistance, Medicaid, National School Lunch free lunch program, Supplemental Nutrition Assistance Program (SNAP), Supplemental Security Income, Temporary Assistance for Needy Families, or if your total household income is at or below 135% of the federal poverty guidelines, you may qualify for a discount on your phone bill.
Please print and complete the appropriate form and return to Polar Communications to verify eligibility.
Send to:
Polar Communications
P.O. Box 270
Park River, ND 58270
Lifeline Initial Enrollment Form
Customers with Disabilities
Residential
Polar Communications works with its customers who are hearing, vision, or speech impaired, or have mobility or cognitive impairments, or other disabilities, to ensure that their individual telecommunications needs are met. First, we will identify what special needs an individual customer has so that we can help design a telecommunications solution for that person.
Telecommunications Relay Service
Telecommunications Relay Service (TRS) is a telephone service that allows persons with hearing or speech disabilities to place and receive telephone calls. TRS uses operators, called communications assistants (CAs), to facilitate telephone calls between people with hearing and speech disabilities and other individuals. A TRS call may be initiated by either a person with a hearing or speech disability, or a person without such disability. When a person with a hearing or speech disability initiates a TRS call, the person uses a teletypewriter (TTY) or other text input device to call the TRS relay center, and gives a CA the number of the party that he or she wants to call. The CA in turn places an outbound traditional voice call to that person. The CA then serves as a link for the call, relaying the text of the calling party in voice to the called party, and converting to text what the called party voices back to the calling party.. The service is free by simply dialing 7-1-1. The service is available 24 hours a day, 365 days a year. Federal and state laws require all call information and conversations to remain confidential.
Company Contact Information
Polar Communications
110 4th Street East / Park River, ND 58270
Bobbi Brouillard, Customer Service Supervisor
(701) 284-7221/ 1-800-284-7222